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Archive for the ‘Apple Mac’ Category

How To Stop Your Kodak Printer From Opening iPhoto

29 Mar

I had a Kodak printer way before I owned a Mac and right from the start whenever I turned on the printer, iPhoto would open up on my MacBook as it thinks the printer is a camera – I assume this is because it has a scanner built in to it.

Finally after many months of this annoying issue I have gotten around to doing something about it!

I have Snow Leopard installed and haven’t really used any other version of OS X so not sure if this is a problem that only occurs with Snow Leopard or all versions of OS X.

If you click on the Spot Light icon and search for ‘image capture’ you should find the Image Capture application from Kodak.  Open up the application and then click on EasyShare AI under DEVICES.  At the bottom left hand corner of the window you should have the option that says ‘Connecting this camera opens:’ – click on the drop-down menu and choose ‘No Application’.

That’s it, problem solved!

 
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Posted in Apple Mac, Mac Hardware, Mac Software

 

Apple iPad Preview Review

14 Feb

I have to say, I’m slightly disappointed with the iPad – but I will reserve full judgement until it’s released and I can go and see one at my nearest Apple store.

Why am I disappointed? Well, it’s the OS I’m disappointed with, I was kinda expecting a cut-down version of OS X to be installed on it so you could install OS X software on it. People keep commenting on how Flash isn’t on the iPad – well it wasn’t on my MacBook or Dell desktop, but I could install it if I wanted it and was expecting to be able to do the same thing with Apples new product but this doesn’t seem to be the case.

Before it was revealed, it was rumoured Apple was going to release a Tablet computer and the iPad is most definitely not a Tablet – Tablets are similar but have a ‘proper’ operating system. What Apple have done with the iPad is invent a product that is a cross-between an e-Book reader and a Netbook.

Just like what they did with the App-Store and the iPhone, it makes good business sense to do what they’ve done as something similar to the App-Store is on it’s way for use with the iPad.

The one thing that people seem to be getting confused about is exactly what use the iPad is. It is designed for people who browse the internet, read news websites, go on to social network sites, watch videos online, go online to quickly look something up, updating their blogs, checking their emails, reading e-books and many other use

What it’s not primarily for, is for creating websites, writing essays, creating large documents, photo editing, video editing or anything else that you really need a proper keyboard and mouse to do! I’m not saying you can’t do these things on the iPad (maybe when the right software comes along you can) – but it wont be as quick and easy to do than if you had a laptop with a proper keyboard and scratchpad.

e-Book readers haven’t really taken off yet and nobody really knows what to do with a proper full-size Table computer, Apple’s iPad is likely to either revolutionise this or put a stop to it once and for all.

Will the iPad to to e-books and Netbooks what the iPod did to MP3 players? Only time will tell.

 
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Posted in Apple Mac, Mac Hardware

 

Tolis Group BRU LE – Complaint

23 Jan

Well, after leaving this for a few days I have finally decided how I am going to respond to the tech support department at Tolis about the BRU LE software that only works with old versions of Apples OS X software and here it is:

Hi! Thank you for such a lovely friendly reply.

Thank you for correcting me with regards to 10.6 not being an automatic update. What you are basically saying is your software only works with old operating systems on Apple Macs purchased before the 28th of August 2009 – that’s nearly FIVE MONTHS ago and Apple don’t write “major OS update[s]” so you should have been aware of this since at least January 2009 when Apple started talking about this update.

As it’s taking you so long to provide software that works with Apple Mac’s that come with 10.6 (ie Macs that are 5 months old or newer) I assume your company is run from bedroom in a house rather than from a proper premises as a real company would a department of programmers who write the software and could easily update their application in preparation (and not in response) to a major OS update.

As for the explanation for the reason my ticket was marked as low, basically you are doing so well that you don’t want any new customers so will treat them all as a low priority – heaven forbid you give potential customers fantastic service so they see a good company (as opposed to a bad one) and part with some cash and buy your software (that doesn’t work).

And finally with regards to you comment “This is the Technical Support department. We have no role in sales here.” – it’s very clear that you also have no role in Customer Services either and clearly don’t care about attracting new customers and their money.


I can not believe a department is allowed to send such a response to a customer. Instead of apologising for the problem I was having, they started telling me I’m wrong (so much for the customer always being right) and begin an argument with me!

Would it have not been simpler, nicer and friendlier to simply say you are sorry for the problem I am experiencing and that you are aware of the problem and are working on a fix and that you will email me when such a fix has been created? Would it have hurt you to either telephone, talk to in person or forward this support call on to your Sales Department rather then basically saying go away I’m not sales you know??

I now await their response.

 
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Posted in Apple Mac, Mac Software

 
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